Last Updated:17 March 2026
We ("we," "us," or the "Company") hereby specifically remind you that, before using the Game Service, you should carefully read and fully understand each clause of this "Game Service Agreement" (the "Agreement"), especially the clauses that exclude or limit our liability, the clauses that limit your rights, the clauses related to dispute resolution and governing law, and any separate terms for activating or using certain features or services. Such clauses may be presented in bold, color, or other reasonable forms to draw your attention. By accessing or using our websites, applications, or Game Services, you acknowledge that you have had a reasonable opportunity to review this Agreement and agree to be bound by it. The terms of this Agreement apply to our websites, applications, and the Game Services.
Unless you have read and accepted all clauses of this Agreement, you are not permitted to use the Game Service. By accessing or using our websites or applications, by clicking the "Agree," "Accept," or "Next" button, or by registering for or otherwise using the Services, you are deemed to have read, understood, and agreed to be bound by this Agreement. If you do not agree, you must immediately stop accessing and using the Services.
If you are under the age of 18 or the age of majority in your place of residence (whichever is higher), please read this Agreement together with your parent or legal guardian and pay special attention to the clauses regarding minors. If you are the parent or legal guardian of a minor who uses the Services, you agree to supervise the minor’s use of the Services, including play time, social interactions, user-generated content, and purchases. To the fullest extent permitted by applicable law, we may implement age-gating, age verification, parental consent, spending limits, chat restrictions, access restrictions, or other reasonable protective measures for minors.
We are entitled to amend the terms of this Agreement when we deem reasonably necessary. The up-to-date version may be made available through our website, within the Game, by push notification, or by email at [makoma20252025@gmail.com]. Unless otherwise required by applicable law, the amended terms will become effective upon posting or on the effective date stated in the notice. By continuing to use our Game Service after such effective date, you will be deemed to have accepted the amended Agreement. If you do not agree, you must stop using the Game Service.
1.1 Game Service Provider, herein referred to as “we,” “us,” or the “Company” in this Agreement, means StarLuck Interactive Limited and its partners, parent companies, subsidiaries, affiliates, licensees, licensors, successors, and permitted assigns that provide the Online Game and Game Service to you.
1.2 Game Service refers to all online operation services regarding the games provided by us to you, herein referred to as the “Online Game” or “Game Service” in this Agreement, which are developed by us or lawfully licensed or otherwise authorized to us by the relevant rights holders.
1.3 Agreement refers to the text of this Agreement, the Privacy Policy, the Game Rules, and any amendments or supplemental terms thereto. Each of the above-mentioned documents constitutes an inseparable part of this Agreement once officially published or otherwise made available to you.
1.4 Game Rules refer to the Game’s user codes, player regulations, game announcements, tips, notifications, feature rules, event rules, and other content issued and updated by our Game Service Provider from time to time.
1.5 You, also referred to as “player(s)” or “user(s),” means any natural person who is authorized by us to access or use the Online Game and our Game Service.
2.1 Account registration
2.1.1 To register for and use the Services, you shall provide truthful, accurate, current, and complete information as requested by us, the applicable platform, or any payment provider. We may require you to complete age, identity, eligibility, payment authorization, or security verification where reasonably necessary, required by applicable law, or requested by a platform, payment processor, or competent authority. You shall not impersonate any person or use false, misleading, or unauthorized information. If you fail to provide requested information, fail verification, or provide inaccurate information, we may refuse registration, suspend, restrict, or terminate the account or Services, and you shall be responsible for any consequences arising therefrom.
2.1.2 If you need to modify personal information associated with your account, please contact us via email [makoma20252025@gmail.com]. We may request additional information to verify your identity, authority, and account ownership before processing the request. We will handle verified requests within a commercially reasonable period or within the period required by applicable law. If you do not provide sufficient verification or if the requested change is inconsistent with applicable law, security requirements, platform rules, payment compliance requirements, or our records, we are entitled to reject your request, and you shall bear any loss caused by such rejection.
2.2 User account use and storage
2.2.1 You fully understand and agree that we are entitled to verify the authenticity and validity of the information provided during registration and to take reasonable technical or administrative measures to protect account security, service integrity, and compliance. You are responsible for keeping your account credentials confidential and for all activities conducted through your game account, except to the extent caused by our violation of applicable law. Your account is personal to you, does not constitute your property, and remains subject to our management and control under this Agreement.
2.2.2 If you discover or reasonably suspect that anyone else has assumed, stolen, or used your game account or password without authorization, you shall immediately notify us in an effective manner in accordance with our request and provide the information reasonably necessary for us to verify the report and take action. Upon receiving your valid request and completing verification, we may take corresponding measures based on the specific circumstances, including suspending login to or use of the account or taking other appropriate measures. We are not liable for losses incurred before we receive proper notice and have a reasonable opportunity to respond, and you shall be responsible for any loss to yourself or other users caused by false, incomplete, or inaccurate reports submitted by you.
2.2.3 You fully understand and agree that you shall not provide your game account to anyone else for use in any manner, including but not limited to selling, assigning, transferring, sharing, leasing, licensing, lending, or otherwise making your game account available to any other person for commercial or non-commercial use, including but not limited to live broadcasting, video production, power-leveling, surrogate gaming, account farming, or other unauthorized activities. Otherwise, you shall be responsible for any legal consequences and liabilities caused by your actions and for all losses arising therefrom.
2.2.4 If you use a third-party account recognized by us as the Game Account for the Online Game, you shall also comply with the relevant terms, policies, and rules applicable to such third-party account. Authentication, recovery, credential security, billing, and related issues concerning the third-party account may be handled by the relevant third party, and you shall contact that third party to resolve such issues. We may rely on information or decisions received from the relevant third party and may provide appropriate assistance depending on the circumstances, but we are not responsible for the acts or omissions of such third party.
2.2.5 You fully understand and agree that, in order to judge and verify your age, identity, eligibility, payment authorization, or account security status, we are entitled to provide relevant registration or verification information to, or obtain such information from, third-party service providers, platforms, payment processors, and competent authorities, in each case subject to applicable law and our Privacy Policy. We may use such information to determine whether restrictions, protections, account measures, or other compliance controls should apply to your game account.
2.3 Code of Conduct for Users
2.3.1 You fully understand and agree that you shall be responsible for all actions of your game account, including any text, images, audio, video, communications, usernames, guild names, social posts, or other content that you upload, publish, transmit, or otherwise make available through the Services (“User Content”), and the consequences arising therefrom. You represent and warrant that you have all rights necessary to provide such User Content and that such User Content does not violate this Agreement, applicable law, or the rights of any third party. To the fullest extent permitted by law, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, modify, publish, display, distribute, communicate, and otherwise use such User Content as reasonably necessary to operate, improve, secure, support, market, and provide the Services. We may, but are not obligated to, monitor, review, restrict, remove, disable, preserve, or disclose any User Content at our discretion to enforce this Agreement, comply with law, respond to legal process, protect users, or protect our rights and interests.
2.3.2 Aside from using the Game Service pursuant to this Agreement, you shall not engage in any activity that infringes the intellectual property rights or other lawful rights and interests of the Online Game, us, our licensors, other users, or any third party.
2.3.3 The Online Game is provided solely for your personal entertainment and non-commercial use. You shall not use the Online Game or related services for any commercial, profit-making, gambling, casino, wagering, illegal, or unauthorized purpose, nor shall you use the Online Game or related services to provide convenience or conditions for others to engage in such conduct. Unless expressly authorized by us, you shall not buy, sell, broker, exchange, advertise, transfer, or otherwise deal in any account, game beans, virtual currency, game points, items, skins, equipment, rewards, or other virtual assets.
2.3.4 You shall not use the Online Game and Services to publish, transmit, distribute, or store content that infringes the intellectual property rights, trade secret rights, portrait rights, privacy rights, publicity rights, data rights, or other lawful rights of others, or that is unlawful, defamatory, fraudulent, misleading, abusive, harassing, hateful, discriminatory, threatening, obscene, pornographic, sexually explicit, violent, or otherwise objectionable.
2.3.5 You shall not do anything that compromises the security of any computer, device, server, network, or account, including but not limited to using unauthorized data or accessing unauthorized servers or accounts; unauthorized access to public computer networks or another person’s computer system and deletion, modification, or addition of stored information; unauthorized attempts to probe, scan, or test the vulnerability of the Application, Website, or network or otherwise commit a breach of network security; interfering with or disrupting the normal operation of the Application, Website, or Services; intentionally transmitting malicious code, bots, scripts, trojans, worms, spyware, ransomware, or viruses; forging TCP/IP packet headers or parts of headers; or engaging in any other conduct that damages, disables, overburdens, or impairs the Services or related infrastructure.
2.3.6 You shall not engage in any conduct that undermines the fairness of the Game Service or otherwise affects the proper order of the Online Game, including but not limited to farming or swiping game beans or other virtual assets, creating a large number of accounts through abnormal means, cheating, collusion, account boosting, using plug-ins, bots, scripts, emulators, automation tools, or other cheating software, exploiting bugs or design flaws to gain an unfair advantage, or making such tools, methods, or bugs public through the Internet or any other means.
2.3.7 You shall not use the Services provided by us to engage in any conduct unrelated to the Online Game that may harm us, other users, or the operation of the Services, including but not limited to giving away virtual assets in violation of the Game Rules, promoting other applications or games, inviting or inducing other users to use competing products, inviting or inducing other users to abandon or stop using this application, damaging the brand or reputation of the Online Game, spamming, mass messaging, malicious solicitation, or otherwise disrupting the order of the Online Game.
2.3.8 You shall not imply or falsely claim to be an employee, representative, partner, moderator, agent, or specially authorized person of us, our affiliates, or our service providers, or otherwise misrepresent your identity in order to obtain improper benefits or affect the rights and interests of other users.
2.3.9 You shall not conduct any malicious screen swiping, flooding, griefing, kicking, time-wasting, stalking, harassment, coordinated disruption, or other activities that interfere with the public order, social features, or normal operation of the Online Game.
2.3.10 You shall comply with all applicable laws and regulations during your use of the Online Game or Game Service, including laws relating to content, payments, anti-fraud, anti-money laundering, sanctions, export controls, and data use where applicable. You shall not use the Online Game or our Game Service to engage in any illegal conduct, including but not limited to advocating, facilitating, or participating in obscenity, pornography, gambling, violence, fraud, money laundering, or the commission of a crime.
2.3.11 You shall not use the Online Game Service for any purpose that may adversely affect the normal functioning of the Internet, our systems, or the Services, or for any conduct detrimental to online gaming operations, including scraping, harvesting, mirroring, unauthorized interoperability, automated querying, data mining, or any other unauthorized access to or use of the Services or underlying data.
2.4 You shall take care not to disclose your property account information, bank card information, credit card information, payment credentials, one-time codes, identity documents, passwords, or other important information through the Online Game, Game Service, chat, or social features; otherwise, any resulting losses shall be borne by you except to the extent mandatorily required otherwise by applicable law.
3.1 You agree and authorize us to collect, generate, use, disclose, transfer, store, retain, and otherwise process information relating to your account and use of the Services, including registration information, device and log data, Game Data of your game account, payment and transaction information, customer support records, chat and social interaction data, anti-fraud and security information, and other information you provide or that is collected by us for account administration, service operation, security, fraud prevention, moderation, analytics, optimization of user experience, customer support, legal compliance, and enforcement of this Agreement, all in accordance with applicable law, this Agreement, and our Privacy Policy.
3.2 You fully understand and agree that, subject to applicable law and your marketing preferences where required, we or third parties cooperating with us may provide you with service messages, transaction information, security alerts, operational notices, promotional information, and other information about our Game, activities, or related products and services through in-app notices, messages, phone calls, emails, or other means. Where applicable, you may opt out of non-essential marketing communications.
3.3 You shall fully respect the personal information and other lawful rights of others, including but not limited to the personal information of other users that you obtain, receive, or have access to through the Online Game and related services. You shall not collect, copy, store, disclose, sell, scrape, propagate, or otherwise use another user’s personal information except as expressly permitted by us or applicable law, and you will be responsible for any consequences arising therefrom.
3.4 Protecting user information and privacy is an important principle of us. Unless otherwise provided in this Agreement, the collection, use, disclosure, retention, cross-border transfer, and protection of user information in the Game Service shall comply with the Privacy Policy issued by us and applicable law. In particular, we remind you to read the entire Privacy Policy carefully (minors should do so together with a parent or legal guardian). If you do not agree with the Privacy Policy or this section, please do not register for or use our Services.
4.1 We own or lawfully control all intellectual property rights in and to the Online Game and the Game Service. All copyrights, trademarks, patents, trade secrets, know-how, database rights, design rights, and other intellectual property rights, together with other lawful rights and interests in the Game (including the overall Game and all content, components, and elements related to the Game), as well as all information and content related to the Online Game (including text, images, audio, video, graphics, interface designs, layout frameworks, software, code, related data, and electronic documents), are protected by the laws of Hong Kong and applicable international treaties. Except for rights enjoyed by relevant rights holders in accordance with law, we or our licensors own the aforesaid rights. Without our prior written consent, you shall not use the Online Game or any part thereof for any commercial purpose.
4.2 You agree that, without our prior express written consent, you shall not modify, reverse engineer, decompile, disassemble, decrypt, extract, translate, adapt, emulate, or otherwise attempt to obtain the source code of any underlying software or other intellectual property used to provide the Game Services; you shall not adapt, modify, translate, localize, or create derivative works based on our or any related intellectual property; and you shall not rent, lease, lend, license, sublicense, sell, resell, distribute, make available, or otherwise exploit all or any part of the Services or any information therein.
4.3 Notwithstanding any other provision of this Agreement, to the fullest extent permitted by applicable law, the ownership and intellectual property rights in the Game, the Services, and all Game Data, including game records, progress, scores, virtual assets, logs, and server-side data generated, stored, or recorded in connection with your use of the Online Game Service, shall remain with us or our licensors, except for personal data rights that cannot be waived under applicable law. We have the right to collect, save, store, process, adapt, disclose, transfer, retain, or delete such Game Data as reasonably necessary to operate, provide, secure, investigate, improve, support, or discontinue the Services and to comply with applicable law, and the retention period for such data shall be determined by us subject to mandatory law.
4.4 The Online Game may involve third-party intellectual property rights, and if any such third party imposes requirements regarding intellectual property or other content used in the Game, we may inform you of such requirements in an appropriate manner, and you shall comply with them. Nothing in this Agreement grants you any right, title, or interest in or to any third-party intellectual property except for the limited right to use the Services in accordance with this Agreement.
5.1 Subject to your compliance with this Agreement and relevant laws and regulations, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Online Game Services solely for your personal, non-commercial entertainment use, including:
(1) Receive, download, install, start, upgrade, log in, display, run applications;
(2) Create in-game characters, set character names, check game rules, user profiles, game match results, set up game rooms, use chat and social sharing features;
(3) Use one or more of the other features that the game supports and allows.
5.2 Online Game Services are provided by us on a basis determined by us from time to time, and we reserve the right, in our sole discretion and to the fullest extent permitted by applicable law, to add, change, update, suspend, restrict, interrupt, discontinue, withdraw, or limit some or all of the Services, features, content, regions, devices, or accounts at any time for business, legal, technical, security, anti-fraud, moderation, or other operational reasons. Where required by applicable law, we will provide reasonable prior notice.
5.3 In providing our Services, we may charge users for some services, content, subscriptions, functions, virtual currency, or virtual items. In such case, we will clearly indicate the applicable fees, billing basis, and payment terms on the relevant page or order flow. If the user does not agree to pay such fees, the relevant paid service may not be provided. All charges are payable in advance unless otherwise stated, may be processed by third-party payment providers subject to their terms, and are exclusive of taxes unless otherwise indicated. Except as required by applicable law or expressly stated by us, all purchases and fees are final and non-refundable. Virtual currency, credits, points, skins, items, equipment, rewards, and similar virtual content are licensed, not sold; have no cash value; do not constitute personal property; are non-transferable, non-exchangeable, non-redeemable, and may not be withdrawn or converted into money or monetary value.
5.4 You shall use genuine, authorized, and unmodified software, devices, and operating environments to receive the Services, and you shall not access the Services through unauthorized third-party software, scripts, automation tools, or other means that are not expressly approved by us.
5.5 Interruption and termination of services
In the event of any of the following circumstances, and to the fullest extent permitted by applicable law, we reserve the right to stop, restrict, suspend, or discontinue the Services provided by the server or your access to them, and we shall not be liable for any inconvenience or damage resulting therefrom except to the extent such liability cannot be excluded under applicable law or is directly caused by our gross negligence or willful misconduct:
(1) Periodic inspections or construction, upgrading of hardware and software, etc.
(2) Damage to the server resulting in its failure to function properly.
(3) Sudden failure of hardware, software and electronic communication equipment.
(4) The network provider's line or other failure to provide service.
(5) In case of emergency to safeguard public safety, national security, the personal safety or lawful rights of other members and third parties, or the security or integrity of the Services;
(6) Force majeure, unforeseeable events, and other third-party causes that prevent us from providing the Services;
(7) Due to the requirements of relevant government agencies, courts, regulators, law enforcement authorities, app stores, payment processors, or other competent authorities;
(8) The user’s violation of Section 2.3 of this Service Agreement or any other circumstance in which we reasonably determine that suspension, restriction, or termination is necessary to protect the Services, users, us, or third parties.
5.6 If you are under the age of 18 or otherwise deemed a minor under the laws where you reside, or if we reasonably believe that you may be a minor, then to protect your lawful rights, comply with applicable law, satisfy platform requirements, manage product risk, or respond to a reasonable request of your parent or legal guardian, we are entitled to take one or several of the following measures:
(1) where legally permitted and reasonably necessary, providing your parent or legal guardian with information relating to your game account or use of the Services (including but not limited to login information, social feature activity, recharging and consumption information, and account status), so that your parent or legal guardian can be informed of your gaming situation in a timely manner;
(2) limiting the spending, recharge, purchase, gifting, chat, social, or other functionality of your game account;
(3) adopting technical measures to block certain games or certain functions of the Online Game or limiting the gaming time, duration, interaction scope, or access level available to you;
(4) suspending, canceling, reclaiming, deleting, or otherwise restricting your game account, Game Data, User Content, virtual assets, or other related information; and
(5) taking any other reasonable measure following a request of your parent or legal guardian, or in our reasonable discretion, to restrict or prohibit your use of the Online Game.
5.7 You acknowledge and agree that we may publish upgraded or updated versions of the application from time to time and may automatically update the version of the application you are using on your device electronically, but we are not obligated to do so. You consent to such automatic updates to the extent enabled by your device or platform settings and agree that all terms and conditions of this Agreement will apply to all such updates, upgrades, patches, hotfixes, and modifications.
6.1 You assume the risks of using the Services. To the fullest extent permitted by applicable law, and except for losses directly caused by our breach of this Agreement, applicable law, gross negligence, or willful misconduct, we are not liable for any damage to you, your device, your computer system, your software, your account, or your data that may result from your use of the Services, including any loss of data arising from downloading content made available through the Services.
6.2 To the fullest extent permitted by applicable law, we do not guarantee that the Services will be free of bugs, interruptions, or errors, and we are not liable for problems that may arise from ordinary defects, maintenance, platform dependencies, compatibility limitations, or third-party services.
6.3 To the fullest extent permitted by applicable law, we do not guarantee that the Services will meet your requirements, that the Services will be uninterrupted, timely, secure, or error-free, or that information transmitted through the Services will be delivered accurately, promptly, or smoothly at all times.
6.4 We do not grant you any right to obtain game accounts, game items, game equipment, game currency, virtual assets, or similar content from any third party by purchase, gift, barter, or otherwise unless expressly authorized by us. We are not responsible for any third-party transaction or arrangement, and we will not accept any complaint or assume any liability arising from disputes relating to third-party transactions.
6.5 You hereby agree and acknowledge that, to the fullest extent permitted by applicable law, the Game Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, or availability. We do not guarantee that you will be able to access or use the Online Game Services at the times or places of your choosing, that the Online Game Services will be uninterrupted or error-free, that defects will be corrected, or that the Online Game Services are free of viruses or other harmful elements.
6.6 You hereby agree and acknowledge that the use of the Online Game involves Internet and telecommunications services and may be subject to various sources of instability. Therefore, the Services may be affected by force majeure, device failures, platform or store restrictions, mobile phone viruses, hacker attacks, system instability, network interruptions, communication line failures, latency, congestion, your location, your device shutdown, or other technical risks, which may cause service interruption, data delay, transaction failure, or inability to meet your requirements.
6.7 You fully understand that there may be objective incompatibilities among different operating systems, platforms, devices, app stores, or regions, and such incompatibilities may not be attributable to us. Accordingly, recharge fees, purchases, entitlements, Game Data, progress, or virtual assets in one operating system, platform, or region may not be transferable to another. Except as required by applicable law, you, rather than us, shall be responsible for any loss arising from your switch of operating systems, platforms, accounts, devices, app stores, or regions.
6.8 Users understand that this application, like most Internet products, is susceptible to a variety of security issues, including but not limited to:
(1) Improper disclosure of detailed personal information by users, which is exploited by criminals and causes harassment in real life.
(2) account spoofing, credential theft, password cracking, phishing, social engineering, or unauthorized account access;
(3) users download, install, or use other software or links containing viruses, trojans, malicious code, or other harmful components, which threaten the security of information and data on personal devices and in turn threaten the use of this application and Services.
6.9 The views, suggestions, opinions, user content, chat content, links, or other materials related to the Services that are not officially published by us represent the views of their respective authors only and do not represent our views. We are not responsible for them and have no liability for any legal disputes or losses arising from them, although we reserve the right, but not the obligation, to monitor, remove, disable, or preserve such materials at our discretion.
6.10 Website and Game Service Updates and Maintenance Instructions: You acknowledge and agree that we have the right to update the website and Game Services without prior notice unless prior notice is required by applicable law. To continue using the Services normally, you may need to update the application, operating system, or device environment from time to time, and if you fail to do so, the Services may become partially or fully unavailable without liability to us. We may perform system maintenance from time to time, during which part or all of the Services may be unavailable. If you encounter problems during your use of the Services (including account-related issues), please provide feedback to us via email [makoma20252025@gmail.com].
6.11 In any event, and to the maximum extent permitted by applicable law, our aggregate liability to you arising from or related to the Services under this Agreement, or any liability for damages arising from the use of or inability to use the Services, shall not exceed the greater of: (a) US$500; or (b) the total amount actually paid by you to us for the Services in the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited.
6.12 If you have not logged into your game account or used the Game Services for more than 180 consecutive days, your account may be deemed inactive. We may, at our discretion and to the fullest extent permitted by applicable law, suspend, reclaim, archive, or permanently delete inactive accounts and any associated characters, Game Data, User Content, virtual currency, points, unredeemed rewards, or other virtual content, and we have no obligation to retain or recover them. Where required by applicable law, we will provide reasonable notice or an opportunity to reactivate before deletion. Re-login after deletion may require creation of a new account and may not restore any prior data or virtual content.
6.13 You undertake to defend, indemnify, and hold harmless us, our affiliates, licensors, service providers, and their respective directors, officers, employees, and agents from and against any claims, losses, damages, liabilities, judgments, awards, costs, and expenses (including reasonable legal fees and expenses) arising out of or relating to your use or misuse of the Game Services, your User Content, your breach of this Agreement, your violation of applicable law, or your infringement of any third-party rights. We are entitled, at your expense to the extent permitted by law, to assume the exclusive control of the defense and settlement of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. We will use reasonable efforts to notify you upon becoming aware of any such claim, arbitration, or proceeding. This clause shall survive the termination of this Agreement, cancellation of the user account, and/or your access to or use of the Services.
7.1 The conclusion, validity, performance, interpretation, and enforcement of this Agreement, and the resolution of disputes in connection herewith, shall be governed by the laws of Hong Kong, excluding its conflict of laws rules. However, nothing in this Article excludes or restricts any non-waivable rights or remedies to which you are entitled under applicable mandatory consumer protection laws; and if you are a “Specifying Regional User” as defined in Article 7.3, Articles 7.3 to 7.9 shall apply to the maximum extent permitted by law.
7.2 In the event of any dispute or controversy, the parties shall first use good faith efforts to settle such dispute or controversy through amicable negotiation. Subject to Articles 7.3 to 7.9, any dispute or controversy that cannot be settled by negotiation shall be submitted to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (“HKIAC”) in accordance with the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong, the arbitration language shall be English, the tribunal shall consist of one arbitrator unless the applicable rules require otherwise, and the award shall be final and binding on both parties. To the fullest extent permitted by law, the arbitration and all related materials shall be confidential. However, if you are a “Specifying Regional User” as defined in Article 7.3, this Article 7.2 shall not apply to you, and disputes shall be handled in accordance with Articles 7.3 to 7.9.
7.3 Specifying Regional User: For the purposes of Articles 7.3 to 7.9, a “Specifying Regional User” means a user who, at the time you click “I have read and agree” or otherwise accept this Agreement, or at the time the dispute arises (whichever connection is stronger), resides in or primarily accesses or uses the Services from the United States, Canada, or Australia. If mandatory law in the location of the Specifying Regional User provides otherwise regarding consumer dispute resolution mechanisms that cannot be excluded, such mandatory provisions shall prevail, and this Article shall apply only to the maximum extent permitted by law.
7.4 Mandatory Individual Arbitration and Class Action/Class Arbitration Waiver: Except for the exceptions listed in Article 7.5, any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, or the relationship between us and you shall be finally resolved by binding individual arbitration rather than in court. To the maximum extent permitted by law, both parties waive the right to participate in any class action, class proceeding, representative action, private attorney general action, or class, collective, consolidated, or representative arbitration as a plaintiff, claimant, or class member, and the arbitrator has no authority to conduct any arbitration on such a basis or to grant relief except on an individual basis. The arbitrator, and not any court, shall have authority to rule on issues related to the formation, validity, scope, and enforceability of this arbitration clause, except where applicable law provides otherwise. For U.S. users, this arbitration clause is governed by and shall be construed in favor of arbitration to the maximum extent permitted by the Federal Arbitration Act of the United States.
7.5 Exceptions: Notwithstanding Article 7.4, (a) if a dispute meets the filing standards of a small claims court in your place of residence, either party may choose to bring or defend a claim on an individual basis in that small claims court; (b) either party may apply to a court of competent jurisdiction for temporary, preliminary, or other injunctive or equitable relief necessary to maintain the status quo, prevent imminent harm, protect confidentiality, protect intellectual property, or address unauthorized access, fraud, payment abuse, or security incidents, and such application shall not waive the right to arbitrate the remaining disputes; and (c) if mandatory law requires that certain types of public injunctive relief or similar remedies cannot be waived or subjected exclusively to arbitration, such mandatory requirement shall prevail, and the related requests shall be heard by a court of competent jurisdiction while the remaining disputes shall still be resolved through individual arbitration pursuant to this Article.
7.6 Pre-Dispute Notice and Consultation: Before either party initiates arbitration, both parties agree to first engage in a good-faith informal dispute resolution process. The party raising the dispute shall send a written “Dispute Notice” to the other party, briefly stating the factual basis of the dispute, the relief requested, and a contact email for communication. For at least thirty (30) days after the Dispute Notice is delivered, or for any longer period required by mandatory law, both parties shall attempt in good faith to resolve the dispute through consultation; provided that either party may seek interim relief as permitted under Article 7.5 before the expiration of that period where necessary to preserve rights.
7.7 Arbitration Institution, Rules, and Costs: For U.S. users, arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its rules and fee schedule applicable to consumer disputes. For Canadian and Australian users, arbitration shall be administered by a neutral arbitration institution reasonably accessible in your place of residence (for example, ADR Institute of Canada, Australian Disputes Centre, or their successors) and governed by the rules of that institution. If the relevant institution refuses to administer or is unable to administer the arbitration, the parties shall negotiate in good faith to select an alternative institution; failing agreement, a court of competent jurisdiction may appoint one. We will bear the administrative fees and arbitrator fees that the business party is required to bear under the applicable rules and mandatory law to the maximum extent permitted by law, and we will use commercially reasonable efforts to ensure that the cost burden for a Specifying Regional User to initiate individual arbitration remains reasonable.
7.8 Opt-out Mechanism: If you are a Specifying Regional User, you may opt out of the mandatory individual arbitration and class action/class arbitration waiver arrangements described in Articles 7.3 to 7.7 by sending a written opt-out notice to [makoma20252025@gmail.com] within thirty (30) days of your initial agreement to this Agreement. The opt-out notice must contain at least your account identifier or user ID, your registration or contact email, and a clear statement that you choose to opt out of the arbitration and class waiver provisions of this Article. Upon your effective opt-out, related disputes may be resolved through litigation in a court with jurisdiction, subject to mandatory legal provisions. Your opt-out does not affect any other rights or obligations under this Agreement.
7.9 Severability and Survival: If any part of this Article is found to be invalid or unenforceable, that part shall be modified to the minimum extent necessary to make it effective within the limits permitted by law and as close as possible to its original intent, or severed without affecting the validity of the remainder. However, if a court of competent jurisdiction ultimately determines that the “Mandatory Individual Arbitration and Class Action/Class Arbitration Waiver” described in Article 7.4 is unenforceable with respect to a particular dispute, then, as to that unenforceable part only, such dispute shall be heard by a court of competent jurisdiction and the remaining disputes shall still be resolved through individual arbitration pursuant to this Article. This Article shall survive the termination of this Agreement and continue to bind both parties.
8.1 The headings of all clauses in this Agreement are established merely for ease of reading, do not carry substantive meanings, and shall not be used as a basis for interpreting this Agreement.
8.2 If any clause of this Agreement is deemed invalid, illegal, or unenforceable for any reason, the rest of the clauses shall survive and remain binding on both parties to the fullest extent permitted by law. Our failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
8.3 We are entitled to amend the terms of this Agreement when we deem necessary and may make the up-to-date version available through our website, within the Game, by push notification, or by email [makoma20252025@gmail.com]. We may assign, transfer, or delegate this Agreement or any of our rights and obligations hereunder to any affiliate or in connection with a merger, acquisition, reorganization, asset sale, or operation of law, to the extent permitted by applicable law. You may not assign, transfer, or delegate this Agreement or any of your rights or obligations hereunder without our prior written consent.